About UsOur DoctorsLocationsScheduling AppointmentsPatient FormsInsurance
Common Orthodontic ProblemsCraniofacial/Cleft Lip and Palate CareAbout BracesOrthodontic EmergenciesOrthodontic DictionarySee Our SmilesOffice HappeningsRelated LinksGame RoomDallas LoginPlano Login
Dallas Office
5410 Alpha Road
Dallas, TX 75240
T: 972.387.9770/866.387.9770
F: 972.387.0551

Plano Office
5926 W Parker Road, Ste. 300
Plano, TX 75093
T: 972.378.6998
F: 972.378.6961

There are many different agreements between insurance carriers and their subscribers, and each contract provides a different benefit. Orthodontic insurance generally differs from regular dental insurance in that each insured individual has a lifetime maximum benefit for orthodontic services. This benefit is paid as a percentage of the orthodontic fees (diagnostic records, initial fee, monthly payments, etc.) until the benefit maximum has been reached.

For your convenience, we will submit insurance claims for charges in our office. Please be aware that our primary financial relationship is with our patients and their families and not with their respective insurance companies. Late payments or fees not covered by the insurance companies become the responsibility of the patient and their family.

Insurance Tips:

  • Know what your benefits are before treatment starts. If you’re not sure of your benefits, contact your insurance company so that you know exactly how much you can expect the carrier to pay and when to expect that payment. We will help you “translate!”
  • If you would like for our office to submit your claims, please provide us with the name, address and telephone number of your insurance carrier, as well as the insured’s name, social security number and birth date.
If your company requires verification of continuing treatment we can send it to you by mail on a quarterly basis. If your insurance carrier provides a form, we will be glad to complete the signature portion and return it to them.